Privacy Policy

Effective Date: April 1st, 2025 (Last Updated August 22nd, 2025)

*This Privacy Policy has been in effect since the date above, and was most recently updated on the date noted to reflect additional clarity around SMS marketing practices and platform integration.

PREAMP LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase tickets, sign up for events, subscribe to our communications, or otherwise interact with our services.

By using our website, purchasing tickets, or subscribing to communications, you consent to the practices described below.

1. 

Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information: Full name, email address, phone number, billing address, and social media handles.

  • Event Information: Tickets purchased, shows attended, preferences and interests, RSVP confirmations.

  • Technical Data: IP address, browser type, device data (when interacting online).

2. 

How We Use Your Information

We use your information to:

  • Process ticket purchases and reservations

  • Send event-related updates, promotions, and exclusive offers via email or SMS

  • Notify you about lineup announcements, contests, and pre-sale opportunities

  • Improve our services and curate better event experiences

You can opt out of marketing emails by clicking “unsubscribe” at the bottom of any message, or opt out of SMS by replying “STOP” to any text.

3. 

SMS Consent & Disclosure

If you provide your phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., event updates, ticket offers) from PREAMP, ARTIST, VENUE, or PROMOTER at the number provided.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to cancel.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. 

Sharing of Information

We do not sell your data.

We may share your personal information with:

  • Event partners (e.g., artists or venues you’re buying tickets for)

  • Email or SMS marketing providers

  • Ticketing platforms and payment processors (e.g., Tixr, Eventbrite)

These parties are only given access to the information necessary to perform specific services and are contractually required to protect your data.

Only email addresses or mailing addresses may be shared with third parties for marketing or promotional purposes, never your mobile information.

5. 

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or method of storage is 100% secure.

6. 

Your Rights

You may:

  • Request access to the information we hold about you

  • Opt out of marketing communications at any time

  • Request that your personal data be corrected or deleted

Please contact us at info@preamp.llc to exercise your rights.

7. 

Children’s Privacy

We do not knowingly collect or solicit data from anyone under the age of 18. If we learn we’ve collected data from a child under 18 without parental consent, we will delete it.

8. 

Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the new effective date.

9. 

Contact Us

If you have any questions or concerns about this policy or your data, you can contact:

PREAMP LLC

1791 Prospector Ave

Park City, UT 84060

info@preamp.llc